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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Behmke`

January 8, 2026

4  out of  5
rating by Brian Behmke`
"We had an exceptional experience with the customer service rep Karen who we spoke with from the Kyle Rourke State Farms office. She went the extra mile to answer our questions and connect us with the claims department. The claims department has been difficult to reach often leaving messages that are not returned and still having to leave voicemail after a long wait on the line."
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John Lovro

January 7, 2026

5  out of  5
rating by John Lovro
"I've been a customer of Kyle Rourke State Farm agency for many years and they have always been very helpful in meeting my insurance needs. Recently, I needed to increase my umbella policy coverage and Karen Dearfield was helpful in providing me with options and cost qoutes. She quickly obtained the needed information and called me back to close the inquiry. Great service!"
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Alexander Concepcion

January 5, 2026

5  out of  5
rating by Alexander Concepcion
"Un trato muy profesional y amistoso con repuesta claras a mis necesidades, y precio asequible a mi presupuesto, muchas gracias al equipo de state farm por aconsejarme y guiarme a octener el mejor seguro para mi y los míos"
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Jua. Ramirez

January 4, 2026

5  out of  5
rating by Jua. Ramirez
"Always a great experience very helpful"
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William Pittre

January 3, 2026

5  out of  5
rating by William Pittre
"Karen Dearfield is an absolute wonderful person and provided excellent service. I recently purchased a co-op and needed to convert my renter's insurance to condo owner's insurance. Although my financial institution was very aggressive with Karen, she remained 100% professional and got the job done. Thank you Karen. I highly recommend Kyle Rourke agency."
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Daniel Drury

January 2, 2026

5  out of  5
rating by Daniel Drury
"Great place with great people. Karen is awesome! She did an amazing job answering my questions, and helping me set up my insurance"
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Damchö Diana Finnegan

January 1, 2026

4  out of  5
rating by Damchö Diana Finnegan
"BOTH AWFUL AND GREAT - This office had an agent who was defrauding clients. They fired her and another agent assured me I would be reimbursed but that did not happen, and I had further issues getting their attention to follow up. Once I investigated my legal options and informed them that I intended to escalate the matter, the owner himself responded and got it taken care of. I was on the fence about continuing with them after what was truly a hideous serious of experiences - and had actually insured a new car with Progressive - but Kyle was so attentive, concerned and solicitous that I have decided to give them another try, precisely for the personal touch I was offered in the end. I now have two policies with them."
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Toño

December 30, 2025

5  out of  5
rating by Toño
"Excellent service, very friendly"
We responded:
"Thank you for taking the time to share your thoughts Toño!"
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Damian Santucci

December 28, 2025

5  out of  5
rating by Damian Santucci
"Karen was a pleasure to work with. She was responsive, very nice on the phone, and helped to get me the best insurance and fast. Highly recommend."
We responded:
"Wow! Thank you Damian. We are lucky to have Ari for sure and are glad that we were able to provide you the best home and auto bundle rate as well. We are thankful for your trust and business."
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Herb Weil

December 23, 2025

5  out of  5
rating by Herb Weil
"Quick,easy,Professional..No run around..Good price.."
We responded:
"We appreciate your review Herb! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Dohme

December 23, 2025

5  out of  5
rating by Rachel Dohme
"Jarlen was courteous and professional and attended quickly and efficiently to my needs. She‘s my daughter‘s agent and so I decided to ask for her help too and I am pleased that I did."
We responded:
"Thank you so much for your kind words Rachel! At State Farm, we strive to offer personalized support to our clients and their families, and we're glad Jarlen was able to assist you just as well as she does for your daughter. We appreciate your trust in State Farm and look forward to serving you both in the future!"
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Stephanie Haritos

December 18, 2025

5  out of  5
rating by Stephanie Haritos
"I have been with Karen for 20+ years & have never had a problem with State Farm. She responds quickly & solves any question I may have. I would definitely recommend State Farm for all my insurance needs."
We responded:
"Thank you Stephanie for your incredible loyalty over the past 20+ years! We're proud to have Karen as part of the State Farm team, providing quick responses and effective solutions to your insurance questions. Your recommendation means a lot to us, and we’re honored to be your trusted choice for all your insurance needs. We look forward to continuing to serve you for many years to come!"
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Cornel Balan

December 13, 2025

5  out of  5
rating by Cornel Balan
"Good professional conversation help me very mach . thank you !"
We responded:
"We’re honored by your positive feedback Cornel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Adolfo Cano

December 12, 2025

5  out of  5
rating by Adolfo Cano
"Karen was beyond helpful. She went abovd and beyond to ensure she could help and support me. If we had more agents like karen ths world would be a better place. Thanks again for all your help."
We responded:
"Thank you so much for your kind words Adolfo! At State Farm, we’re proud to have agents like Karen who go above and beyond to provide exceptional service and support. Your feedback means a lot to us, and we’re glad Karen was able to assist you. If you ever need help with your insurance or have any questions, don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Steven Criollo

December 10, 2025

5  out of  5
rating by Steven Criollo
"This was my first time getting car insurance, and Kyle Rourke State Farm made everything so easy. Denny was incredibly helpful from the moment I walked in. He explained all my options in a simple way, answered every question I had, and made sure I understood exactly what I was signing up for. What I thought would be stressful ended up being quick, smooth, and comfortable. Really thankful for the great service — I highly recommend Kyle Rourke State Farm, especially Denny, if you want a team that truly takes care of you."
We responded:
"Thank you for your kind words Steven! We're thrilled to hear that your first car insurance experience with Kyle Rourke State Farm was smooth and stress-free. Denny and the entire team are dedicated to providing clear explanations and exceptional service to make sure you feel confident and cared for every step of the way. We appreciate your recommendation and look forward to continuing to support you with all your insurance needs!"
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Louise Julien

November 26, 2025

5  out of  5
rating by Louise Julien
"Everyone at the agency is very helpful. They seem to be knowledgeable about their products. Karen was very nice and helped me pretty quickly with transferring my insurance policy to another car yesterday."
We responded:
"Thank you for your kind words Louise! At State Farm, we pride ourselves on having a knowledgeable and helpful team ready to assist you. We're glad Karen could quickly and efficiently help you transfer your insurance policy to another car. If you ever need assistance with your insurance needs, don’t hesitate to reach out to our agency. Your satisfaction is our priority!"
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Clint Janet Atkins

November 25, 2025

5  out of  5
rating by Clint Janet Atkins
"Very knowledgeable And showed genuine concern for the stressful situation."
We responded:
"Thank you for your kind words Clint! At State Farm, we pride ourselves on having knowledgeable agents who truly care about our customers during stressful situations. We're glad we could provide the support and guidance you needed. Your satisfaction is our priority, and we're here to help you with all your insurance needs."
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I Taziva

November 15, 2025

5  out of  5
rating by I Taziva
"At Kyle Rouke State Farm office, the entire staff goes the extra mile to provide the best service with integrity, professionalism and efficiency! Had the pleasure to work with Karen Dearfield who served us with diligence- very knowledgeable about the products and she is sincere and dedicated! Follows up and calls back! Highly recommend."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Karen provided you with exceptional service. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again in the future!"
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Daniel Graham

November 5, 2025

5  out of  5
rating by Daniel Graham
"Addressed my questions about automobile coverage and gave me a great quote."
We responded:
"We appreciate your review Daniel! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out."
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Melanie Monteleone

November 4, 2025

5  out of  5
rating by Melanie Monteleone
"Great prices and service"
We responded:
"Thank you for taking the time to share your thoughts Melanie! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ritchard B

October 26, 2025

5  out of  5
rating by Ritchard B
"Very understanding professional help in any way they can"
We responded:
"Thank you Ritchard! We appreciate the kind review. "
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Ivan Camacho

October 17, 2025

5  out of  5
rating by Ivan Camacho
"Karen was very pleasant to work with."
We responded:
"Thank you for reviewing our State Farm office Ivan! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Robert Bardach

October 17, 2025

5  out of  5
rating by Robert Bardach
"Jasmine was helpful and professional and resolve my issue promptly..!"
We responded:
"We’re honored by your positive feedback Robert! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Peter Montalvo

October 17, 2025

5  out of  5
rating by Peter Montalvo
"Had a great experience with Karen, very helpful and made this a seamless transition with my policy change!!! Great job, thanks again!!!"
We responded:
"Thank you Peter, we really appreciate the kind words and are happy you chose to do business with our local State Farm office. We look forward to serving you for many years to come! - Kyle "
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Brandon Alvarez

October 17, 2025

5  out of  5
rating by Brandon Alvarez
"I appreciate Karen taking the time to save me money with home and auto insurance. I had a minor administrative issue which she resolved quickly"
We responded:
"Thank you Brandon, we truly appreciate the kind words and thank you for your business! - Kyle "