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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Francis Uwazurike

March 1, 2026

5  out of  5
rating by Francis Uwazurike
"The agent I spoke to, Karen, was great. She was very knowledgable on the information I needed and providing me with the best options for my plan."
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Jonathan Hernandez

February 25, 2026

5  out of  5
rating by Jonathan Hernandez
"Awesome customer service!!"
We responded:
"Hi Jonathan, Thank you for choosing State Farm and for sharing your experience! We’re glad to hear that you found our vehicle insurance pricing reasonable and that our customer service met your expectations. At State Farm, we strive to provide personalized coverage and outstanding support to help protect what matters most to you!"
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Adriana

February 24, 2026

5  out of  5
rating by Adriana
"Karen was so helpful and sweet!! Thank you!!"
We responded:
"Hi Adriana, Thank you so much for your kind words! We're thrilled to hear that Karen provided you with helpful and caring service. At State Farm, we’re dedicated to being a good neighbor and making sure you feel supported every step of the way. If you ever need assistance with your insurance or financial needs, don’t hesitate to reach out."
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Kristie Nyul

February 21, 2026

5  out of  5
rating by Kristie Nyul
"Karen helped me with the items that I needed"
We responded:
"Hi Kristie, Thank you for your kind review! We’re glad Karen was able to assist you with your insurance needs. At State Farm, we’re committed to providing personalized service and helping our customers protect what matters most. If you need anything else or have questions, please feel free to reach out anytime!"
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Fabian Marin

February 16, 2026

5  out of  5
rating by Fabian Marin
"The representative was friendly and very helpful"
We responded:
"Hi Fabian, Thank you for your kind words! We’re happy to hear that our representative provided friendly and helpful service. At State Farm, we’re committed to being a good neighbor by offering personalized insurance solutions at reasonable prices. If you ever need assistance with your coverage or have any questions, feel free to reach out anytime!"
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Andrew

February 14, 2026

5  out of  5
rating by Andrew
"Very helpful, courteous, and efficient. Understood what I needed and made appropriate recommendations. The process was made easy and flawless. 🙂"
We responded:
"Thank you so much for your kind words Andrew! At State Farm, we’re committed to being a good neighbor by providing helpful, courteous, and efficient service. We're glad to hear that we understood your needs and made the appropriate recommendations to make the process easy and flawless for you. If you ever need anything else, we’re here to help!"
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Stephen Herbert

February 13, 2026

5  out of  5
rating by Stephen Herbert
"Salon was extremely helpful in getting the coverage I needed for a reasonable price. Very thorough and I recommend him and State Farm Insurance."
We responded:
"Hi Stephen, we're glad to hear that our team was able to help you find the right coverage at a price that fits your needs. At State Farm, we strive to provide thorough and personalized service to every customer. We truly appreciate your recommendation and look forward to assisting you again in the future."
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Angel Alvarez

February 12, 2026

4  out of  5
rating by Angel Alvarez
"La verdad quede sorprendido cuando me dieron el estimado del seguro de mis carros en STATE FARM INSURANCE, porque pensè que como era una compañia muy reconocida me iba a salir muy costosa la poliza. Por eso estoy con ellos por su precio."
We responded:
"Gracias por tu reseña y por elegir a State Farm Insurance. Nos enorgullece ofrecer pólizas con precios justos y la calidad que caracteriza a una compañía reconocida. Estamos aquí para ayudarte a proteger tus vehículos con la mejor atención. ¡Esperamos seguir a tu lado! "
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Juan Velez

February 10, 2026

5  out of  5
rating by Juan Velez
"Great Experience with this agency. The team was helpful in all remarks of making the transition from one insurance to the other, really recommend for a smooth and professional experience."
We responded:
"We appreciate your kind words Juan! It’s wonderful to hear that our State Farm team made your transition between insurance policies easy and seamless. Delivering a smooth and professional experience is what we aim for every day. Thanks for trusting us and recommending our agency!"
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Tm H

February 6, 2026

5  out of  5
rating by Tm H
"Very informative and spoke kindly not rushed"
We responded:
"Thank you for your kind review Tm!"
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JUANKA CHICAY

February 4, 2026

5  out of  5
rating by JUANKA CHICAY
"Excelente atención"
We responded:
"Muchas gracias por tu comentario!"
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-_-

January 29, 2026

5  out of  5
rating by -_-
"Karen Dearfield continuously provides courteous, knowledgeable & dedicated customer service & care. Always a pleasure speaking with her."
We responded:
"We appreciate your wonderful feedback about Karen Dearfield. Providing attentive and expert customer care is a top priority for our State Farm team, and Karen exemplifies this every day. It’s great to know you enjoy working with her!"
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Jeremy Rios

January 27, 2026

3  out of  5
rating by Jeremy Rios
"The personnel here have always been nice and professional. However, I am giving them 3 stars because in the nicest way possible, they do not have their stuff together. Whatever system they have for changing, adding or removing information is inefficient and worrisome. I had to remove a driver from my policy (who was only supposed to be on for a single month), and it took over a YEAR of back and forth, phone calls, emails, etc. before it was removed. They confirmed multiple times that the issue had been settle only for me to find out that it wasn't! I usually don't leave google reviews, but I was asked multiple times by State Farm to leave a review - so here is my honest lived-experience review. I hope this helps."
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gloria guillen

January 27, 2026

5  out of  5
rating by gloria guillen
"Karla Villavicencio Ruiz gracias por tomar mi llamada y ayudarme de manera muy amable y eficaz"
We responded:
"Muchas gracias por tus amables palabras. Nos alegra saber que Karla Villavicencio Ruiz te atendió de manera eficaz y amable. En State Farm nos esforzamos por brindar un servicio cercano y profesional. ¡Gracias por confiar en nosotros! "
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Jonathan Connor

January 27, 2026

5  out of  5
rating by Jonathan Connor
"Been a customer for 5+years. Amazing workers and customer service. The best part about this office is not upper management, it’s the office workers! They truly are amazing."
We responded:
"Thank you for being a loyal State Farm customer for over 5 years Jonathan! We truly appreciate your kind words about our dedicated office team. At State Farm, our agents and staff are committed to providing exceptional customer service and personalized support every step of the way. We’re proud that our local office team continues to make your experience outstanding. Your trust and satisfaction mean everything to us, and we look forward to serving you for many more years to come!"
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Welder Mike

January 27, 2026

5  out of  5
rating by Welder Mike
"I was looking for an established insurance agency that would provide competitive rates, I found that George Love not only provided better rates, personalized policies and professionalism. There was no AI taking me around in circles. His direct access made all the difference. Thank you very much George for making insuring our vehicles and home so easy and affordable!"
We responded:
"Thank you so much for your kind words Welder! At State Farm, we pride ourselves on providing personalized policies tailored to each customer's unique needs, and we're thrilled to hear that George delivered competitive rates with professionalism and direct access. We understand how important it is to have an experienced agent who truly listens and makes the insurance process simple and affordable. Your trust means a lot to us, and we're grateful to have the opportunity to protect what matters most—your vehicles and home."
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Jason Merced

January 26, 2026

4  out of  5
rating by Jason Merced
"Prompt"
We responded:
"Thank you Jason for your review!"
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Shanice Wilson

January 23, 2026

5  out of  5
rating by Shanice Wilson
"Karen was such a pleasure to speak with. She was very helpful and kind as well as informative about every question that I had. I'm giving her 5 STARS but if I could I would give her 10! Thank you again."
We responded:
"Thank you so much for your wonderful review Shanice! We’re thrilled to hear that Karen provided helpful, kind, and informative service during your experience with the Kyle Rourke State Farm Agency. Your 5-star rating means a lot to us, and we’re honored by your kind words. We look forward to continuing to support you with all your insurance needs!"
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Nicky Bartz

January 20, 2026

5  out of  5
rating by Nicky Bartz
"Karen was a pleasure to chat with over the phone, she gave outstanding help with my request in both time and a warm customer experience. Also left with a chuckle 10/10 experience"
We responded:
"Thank you for sharing your wonderful experience Nicky! We’re delighted to hear that Karen provided outstanding assistance. At the Kyle Rourke State Farm Agency, we strive to make every interaction enjoyable and helpful. We look forward to assisting you again whenever you need us."
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Jhoana Lojano

January 20, 2026

5  out of  5
rating by Jhoana Lojano
"Excelente servicio"
We responded:
"Thank you Johoana!"
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Frances Mangual

January 19, 2026

5  out of  5
rating by Frances Mangual
"I am impressed with the follow up phone calls. It’s a nice touch!"
We responded:
"Thank you for noticing our follow-up efforts Frances! At the Kyle Rourke State Farm Agency, we believe staying connected and providing attentive service makes all the difference. We’re glad the follow-up calls made a positive impression. Don’t hesitate to reach out anytime—we’re here to help with all your insurance needs!"
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Shu Zhang

January 15, 2026

5  out of  5
rating by Shu Zhang
"Carla was responsive and efficient when I inquired about umbrella policy and courteous when I asked about difference between new quotes and existing."
We responded:
"Thank you for your kind feedback! We’re glad to hear that Carla at the Kyle Rourke State Farm Agency was responsive and efficient in helping with your umbrella policy questions. Providing clear and courteous service when comparing quotes is very important to us. Please don’t hesitate to reach out if you have any more questions—we’re here to support all your insurance needs!"
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Awilda Alers

January 15, 2026

5  out of  5
rating by Awilda Alers
"I needed assistance with submitting odometer reading and the agent was very helpful in setting it up."
We responded:
"Thank you for your review Awilda!"
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Brian Behmke`

January 8, 2026

4  out of  5
rating by Brian Behmke`
"We had an exceptional experience with the customer service rep Karen who we spoke with from the Kyle Rourke State Farms office. She went the extra mile to answer our questions and connect us with the claims department. The claims department has been difficult to reach often leaving messages that are not returned and still having to leave voicemail after a long wait on the line."
We responded:
"Thank you for sharing your experience with the Kyle Rourke State Farm Agency. We’re glad to hear that Karen provided exceptional service and went above and beyond to assist you. We apologize for the difficulty you’ve had reaching the claims department and appreciate your patience. We’re continuously working to improve communication and ensure your concerns are addressed promptly. Please feel free to reach out to us directly if you need any further assistance—we’re here to help!"
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John Lovro

January 7, 2026

5  out of  5
rating by John Lovro
"I've been a customer of Kyle Rourke State Farm agency for many years and they have always been very helpful in meeting my insurance needs. Recently, I needed to increase my umbella policy coverage and Karen Dearfield was helpful in providing me with options and cost qoutes. She quickly obtained the needed information and called me back to close the inquiry. Great service!"
We responded:
"Thank you for being a loyal customer of the Kyle Rourke State Farm Agency John! We’re happy to hear Karen was able to assist you promptly with your umbrella policy coverage and provide you with helpful options and quotes. Delivering great service and meeting your insurance needs is always our top priority. Please don’t hesitate to reach out whenever you need us!"