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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Andrew

February 14, 2026

5  out of  5
rating by Andrew
"Very helpful, courteous, and efficient. Understood what I needed and made appropriate recommendations. The process was made easy and flawless. 🙂"
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Stephen Herbert

February 13, 2026

5  out of  5
rating by Stephen Herbert
"Salon was extremely helpful in getting the coverage I needed for a reasonable price. Very thorough and I recommend him and State Farm Insurance."
We responded:
"Hi Stephen, we're glad to hear that our team was able to help you find the right coverage at a price that fits your needs. At State Farm, we strive to provide thorough and personalized service to every customer. We truly appreciate your recommendation and look forward to assisting you again in the future."
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Angel Alvarez

February 12, 2026

4  out of  5
rating by Angel Alvarez
"La verdad quede sorprendido cuando me dieron el estimado del seguro de mis carros en STATE FARM INSURANCE, porque pensè que como era una compañia muy reconocida me iba a salir muy costosa la poliza. Por eso estoy con ellos por su precio."
We responded:
"Gracias por tu reseña y por elegir a State Farm Insurance. Nos enorgullece ofrecer pólizas con precios justos y la calidad que caracteriza a una compañía reconocida. Estamos aquí para ayudarte a proteger tus vehículos con la mejor atención. ¡Esperamos seguir a tu lado! "
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Lisa Tannenbaum

February 6, 2026

5  out of  5
rating by Lisa Tannenbaum
"Wow, what a great experience! I talked to George Love at State Farm for a friend who was looking for new home insurance. While I was on the phone I figured I might as well get a quote for my auto insurance. What a surprise! George was able to save me a significant amount of money, I'm thrilled. Call George, you never know ho much you might save."
We responded:
"Thank you for the wonderful feedback Lisa! George Love exemplifies the kind of dedicated and knowledgeable service we aim to provide at State Farm. It’s great to hear you’re thrilled with the savings on your auto insurance. We appreciate your referral and look forward to helping you in the future."
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Tm H

February 6, 2026

5  out of  5
rating by Tm H
"Very informative and spoke kindly not rushed"
We responded:
"Thank you for your kind review Tm!"
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JUANKA CHICAY

February 4, 2026

5  out of  5
rating by JUANKA CHICAY
"Excelente atención"
We responded:
"Muchas gracias por tu comentario!"
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-_-

January 29, 2026

5  out of  5
rating by -_-
"Karen Dearfield continuously provides courteous, knowledgeable & dedicated customer service & care. Always a pleasure speaking with her."
We responded:
"We appreciate your wonderful feedback about Karen Dearfield. Providing attentive and expert customer care is a top priority for our State Farm team, and Karen exemplifies this every day. It’s great to know you enjoy working with her!"
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Jeremy Rios

January 27, 2026

3  out of  5
rating by Jeremy Rios
"The personnel here have always been nice and professional. However, I am giving them 3 stars because in the nicest way possible, they do not have their stuff together. Whatever system they have for changing, adding or removing information is inefficient and worrisome. I had to remove a driver from my policy (who was only supposed to be on for a single month), and it took over a YEAR of back and forth, phone calls, emails, etc. before it was removed. They confirmed multiple times that the issue had been settle only for me to find out that it wasn't! I usually don't leave google reviews, but I was asked multiple times by State Farm to leave a review - so here is my honest lived-experience review. I hope this helps."
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Jason Merced

January 26, 2026

4  out of  5
rating by Jason Merced
"Prompt"
We responded:
"Thank you Jason for your review!"
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Nicky Bartz

January 20, 2026

5  out of  5
rating by Nicky Bartz
"Karen was a pleasure to chat with over the phone, she gave outstanding help with my request in both time and a warm customer experience. Also left with a chuckle 10/10 experience"
We responded:
"Thank you for sharing your wonderful experience Nicky! We’re delighted to hear that Karen provided outstanding assistance. At the Kyle Rourke State Farm Agency, we strive to make every interaction enjoyable and helpful. We look forward to assisting you again whenever you need us."
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Brian Behmke`

January 8, 2026

4  out of  5
rating by Brian Behmke`
"We had an exceptional experience with the customer service rep Karen who we spoke with from the Kyle Rourke State Farms office. She went the extra mile to answer our questions and connect us with the claims department. The claims department has been difficult to reach often leaving messages that are not returned and still having to leave voicemail after a long wait on the line."
We responded:
"Thank you for sharing your experience with the Kyle Rourke State Farm Agency. We’re glad to hear that Karen provided exceptional service and went above and beyond to assist you. We apologize for the difficulty you’ve had reaching the claims department and appreciate your patience. We’re continuously working to improve communication and ensure your concerns are addressed promptly. Please feel free to reach out to us directly if you need any further assistance—we’re here to help!"
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John Lovro

January 7, 2026

5  out of  5
rating by John Lovro
"I've been a customer of Kyle Rourke State Farm agency for many years and they have always been very helpful in meeting my insurance needs. Recently, I needed to increase my umbella policy coverage and Karen Dearfield was helpful in providing me with options and cost qoutes. She quickly obtained the needed information and called me back to close the inquiry. Great service!"
We responded:
"Thank you for being a loyal customer of the Kyle Rourke State Farm Agency John! We’re happy to hear Karen was able to assist you promptly with your umbrella policy coverage and provide you with helpful options and quotes. Delivering great service and meeting your insurance needs is always our top priority. Please don’t hesitate to reach out whenever you need us!"
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Alexander Concepcion

January 5, 2026

5  out of  5
rating by Alexander Concepcion
"Un trato muy profesional y amistoso con repuesta claras a mis necesidades, y precio asequible a mi presupuesto, muchas gracias al equipo de state farm por aconsejarme y guiarme a octener el mejor seguro para mi y los míos"
We responded:
"¡Muchas gracias por tus amables palabras! Nos alegra saber que nuestro equipo de State Farm pudo brindarte un trato profesional y amigable, además de ayudarte a encontrar un seguro que se ajusta a tus necesidades y presupuesto. Estamos aquí para apoyarte a ti y a los tuyos en todo momento. ¡Gracias por confiar en nosotros!"
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Jua. Ramirez

January 4, 2026

5  out of  5
rating by Jua. Ramirez
"Always a great experience very helpful"
We responded:
"Thank you for your review Jua!"
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William Pittre

January 3, 2026

5  out of  5
rating by William Pittre
"Karen Dearfield is an absolute wonderful person and provided excellent service. I recently purchased a co-op and needed to convert my renter's insurance to condo owner's insurance. Although my financial institution was very aggressive with Karen, she remained 100% professional and got the job done. Thank you Karen. I highly recommend Kyle Rourke agency."
We responded:
"Thank you so much for your kind words William! We’re glad to hear that Karen provided you with excellent service during your transition from renter’s to condo owner’s insurance. At the Kyle Rourke State Farm Agency, we strive to handle every situation with professionalism and care, even when things get challenging. Your recommendation means a lot to us, and we’re always here to help with all your insurance needs!"
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Daniel Drury

January 2, 2026

5  out of  5
rating by Daniel Drury
"Great place with great people. Karen is awesome! She did an amazing job answering my questions, and helping me set up my insurance"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. Karen will be delighted to know she made such a positive impact and helped you with your insurance setup. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Damchö Diana Finnegan

January 1, 2026

4  out of  5
rating by Damchö Diana Finnegan
"BOTH AWFUL AND GREAT - This office had an agent who was defrauding clients. They fired her and another agent assured me I would be reimbursed but that did not happen, and I had further issues getting their attention to follow up. Once I investigated my legal options and informed them that I intended to escalate the matter, the owner himself responded and got it taken care of. I was on the fence about continuing with them after what was truly a hideous serious of experiences - and had actually insured a new car with Progressive - but Kyle was so attentive, concerned and solicitous that I have decided to give them another try, precisely for the personal touch I was offered in the end. I now have two policies with them."
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Damian Santucci

December 28, 2025

5  out of  5
rating by Damian Santucci
"Karen was a pleasure to work with. She was responsive, very nice on the phone, and helped to get me the best insurance and fast. Highly recommend."
We responded:
"Wow! Thank you Damian. We are lucky to have Ari for sure and are glad that we were able to provide you the best home and auto bundle rate as well. We are thankful for your trust and business."
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Herb Weil

December 23, 2025

5  out of  5
rating by Herb Weil
"Quick,easy,Professional..No run around..Good price.."
We responded:
"We appreciate your review Herb! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Dohme

December 23, 2025

5  out of  5
rating by Rachel Dohme
"Jarlen was courteous and professional and attended quickly and efficiently to my needs. She‘s my daughter‘s agent and so I decided to ask for her help too and I am pleased that I did."
We responded:
"Thank you so much for your kind words Rachel! At State Farm, we strive to offer personalized support to our clients and their families, and we're glad Jarlen was able to assist you just as well as she does for your daughter. We appreciate your trust in State Farm and look forward to serving you both in the future!"
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Stephanie Haritos

December 18, 2025

5  out of  5
rating by Stephanie Haritos
"I have been with Karen for 20+ years & have never had a problem with State Farm. She responds quickly & solves any question I may have. I would definitely recommend State Farm for all my insurance needs."
We responded:
"Thank you Stephanie for your incredible loyalty over the past 20+ years! We're proud to have Karen as part of the State Farm team, providing quick responses and effective solutions to your insurance questions. Your recommendation means a lot to us, and we’re honored to be your trusted choice for all your insurance needs. We look forward to continuing to serve you for many years to come!"
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Adolfo Cano

December 12, 2025

5  out of  5
rating by Adolfo Cano
"Karen was beyond helpful. She went abovd and beyond to ensure she could help and support me. If we had more agents like karen ths world would be a better place. Thanks again for all your help."
We responded:
"Thank you so much for your kind words Adolfo! At State Farm, we’re proud to have agents like Karen who go above and beyond to provide exceptional service and support. Your feedback means a lot to us, and we’re glad Karen was able to assist you. If you ever need help with your insurance or have any questions, don’t hesitate to reach out. Thanks again for choosing State Farm!"
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Louise Julien

November 26, 2025

5  out of  5
rating by Louise Julien
"Everyone at the agency is very helpful. They seem to be knowledgeable about their products. Karen was very nice and helped me pretty quickly with transferring my insurance policy to another car yesterday."
We responded:
"Thank you for your kind words Louise! At State Farm, we pride ourselves on having a knowledgeable and helpful team ready to assist you. We're glad Karen could quickly and efficiently help you transfer your insurance policy to another car. If you ever need assistance with your insurance needs, don’t hesitate to reach out to our agency. Your satisfaction is our priority!"
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Clint Janet Atkins

November 25, 2025

5  out of  5
rating by Clint Janet Atkins
"Very knowledgeable And showed genuine concern for the stressful situation."
We responded:
"Thank you for your kind words Clint! At State Farm, we pride ourselves on having knowledgeable agents who truly care about our customers during stressful situations. We're glad we could provide the support and guidance you needed. Your satisfaction is our priority, and we're here to help you with all your insurance needs."
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I Taziva

November 15, 2025

5  out of  5
rating by I Taziva
"At Kyle Rouke State Farm office, the entire staff goes the extra mile to provide the best service with integrity, professionalism and efficiency! Had the pleasure to work with Karen Dearfield who served us with diligence- very knowledgeable about the products and she is sincere and dedicated! Follows up and calls back! Highly recommend."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Karen provided you with exceptional service. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. We look forward to serving you again in the future!"